Refund & Cancellation Policy
Effective Date: July 30, 2026. This policy applies to MyTrade Academy Pro subscriptions processed through PayPal.
1. Cancelling a subscription
You may cancel future renewals through PayPal subscription controls or by emailing support@mytrade.courses. Support-based cancellation requests should be submitted at least three business days before the next billing date. Cancellation stops future renewals and normally leaves access available until the end of the current paid billing period.
2. Refund eligibility
You may request a refund of the initial subscription payment within seven calendar days when paid access was not activated, or when a material technical failure prevented access and remained unresolved after a reasonable support attempt. Verified duplicate charges will also be refunded.
Renewal payments and billing periods in which Pro access was activated and materially used are generally non-refundable, except where applicable law requires otherwise. Cancelling a subscription does not by itself create a refund for the current billing period.
3. How to request a refund
Email support@mytrade.courses from the address associated with your MyTrade Academy account. Include your account email, PayPal subscription or transaction identifier, payment date, and a brief explanation. Do not send a password, card number, bank-account number, or other sensitive payment credentials.
4. Review and processing
We aim to acknowledge requests within three business days. Approved refunds are returned to the original PayPal payment method. PayPal controls the final posting time, currency conversion, and any payment-provider processing outside MyTrade Academy.
5. Fees and disputes
MyTrade Academy does not charge a cancellation fee or a fee for submitting a refund request. Charges imposed by PayPal, a bank, or a currency provider are governed by that provider. Contact support first when practical so that access or billing issues can be investigated promptly; this does not limit any rights available through PayPal or applicable law.
6. Contact
Subscription, cancellation, and refund requests: support@mytrade.courses.